He writes for The Ascent and The Motley Fool, and his work has appeared in USA Today and Yahoo! Finance. He was born in California but currently lives as a digital nomad with a home base in Colombia. Forex Trading Africa is a broker comparison & education website for South Africans. We aim to help traders in South Africa find the best forex brokers.

There are no maker fees and taker fees vary by trading volume starting from 0.10%. 95% of cryptocurrencies are held in ‘deep freeze’ multi-signature, encrypted wallets. The Luno app is your trading platform, wallet and PayPal all-in-one. All trading functions are accessible in markets that support exchange trading.

  1. Luno does not offer a telephone contact number, email, or postal address at the firm’s head office in London.
  2. The Luno cryptocurrency exchange has been in existence since 2013, and today it serves more than 5 million clients in 40 countries.
  3. At the time of writing, Luno had a 24 hour trading volume of $68,706,734.
  4. Luno offers its users the chance to download the app for Bitcoin Wallet.
  5. For those of you who are constantly traveling or cannot keep on carrying a laptop with you would really appreciate this feature.

Overall, the security at Luno looks functional – your coins will probably be safe with them. Luno is one of the UKs cryptocurrency exchanges offering cryptocurrency trading on three continents. You can is luno legit convert your crypto into your local currency at any time and spend it. Some exchanges offering over 100 crypto pairs to trade, on the other hand, do not offer any on-exchange option to convert to fiat.

Luno Review: Making Crypto Investing Easy and Accessible for Everyone

There is an online contact form to request support from an agent, however, this function was disabled when we tried to use it. I particularly liked the exchange’s ‘Insights’ tab, which you can filter by asset, and view market sentiment data and key order metrics of peer users. We are also impressed that Luno provides a testing community portal. You can sign up to put new features or coins to the test before they are launched in live mode. Visit ’Luno Labs’ in the settings screen and choose the features you want to use.

The Luno cryptocurrency exchange has been in existence since 2013, and today it serves more than 5 million clients in 40 countries. Luno’s primary focus is on emerging markets, allowing users from countries such as Singapore, Malaysia, Indonesia, South Africa, and Nigeria to purchase tokens with local currency. With Luno operating without issue since 2013, it can be considered a safe and secure cryptocurrency exchange. That said, storing your funds in a dedicated hardware wallet rather than a hot wallet is always more secure. The primary Luno platform is suitable for the general public as it features as it offers a way to buy crypto without any advanced trading tools or complex charts. However, the more advanced Luno exchange lets you access 73 trading pairs through an order-book-based interface that boasts charting provided by TradingView.

Is the Luno wallet safe?

Luno was one of those early trading platforms that were developed. If you send bitcoin to a bitcoin address, a fee is charged to cover mining and related charges. Luno let’s you send bitcoin for free by sending to an email address or mobile number.

Trading Instruments Comparison

Unfortunately, the exchange is let down by its lack of advanced tools, limited range of crypto assets, and lack of accessibility in the United States. When writing this Luno review, the platform has not been hacked, indicating great security on the backend. Additionally, the company regularly releases proof of reserve reports to show that it collateralizes user funds. While testing the platform for our Luno review, we completed the verification process and were impressed by its efficiency. You must take a picture of an ID (passport, driving license) and provide a selfie.

Reflecting on Luno, it becomes apparent that this platform is more than just a place to trade crypto. It’s a gateway to a broader experience that encompasses comfort, ease, and the reassurance of a well-thought-out service. Luno’s services can be accessed from the browser on your computer, meaning that you have no limitations on where you can access them.

In this example, Euro is being deposited from a UK bank account by a SEPA bank transfer. Deposits made via bank account transfer aren’t available yet, but when they are, they won’t have any fees. Bank account withdrawals and purchases made using a debit card also don’t have any additional fees. Cryptocurrency deposits are free, where cryptocurrency withdrawals have dynamid fees that depend on the network traffic at the time. International Luno users can store select cryptocurrencies in savings wallets. Through a crypto lending program, these crypto balances earn interest.

Customer Support

While the exchange is currently trying to respond to the reviews, customer support isn’t always a trading platform’s forte. Even Coinbase and Bitstamp suffer here, so it should not hinder the platform’s performance. Based on this information, users can decide whether the Bitcoin exchange is profitable.

Established in 2013, Luno has a mission to make crypto investments simple and accessible for all. The brand has a customer base of 9+ million across 43 countries. Trading fees are competitive, with no market maker charges and access to popular tokens like Bitcoin. Additionally, while Luno implements security measures, users must also ensure that they take steps to secure their accounts. Luno’s narrative is interwoven with pivotal moments in cryptocurrency’s ascent, mirroring the sector’s fluctuating trends and the public’s growing appetite for digital finance. From its roots in Cape Town, the platform’s growth has run parallel to Bitcoin’s own epic journey, adapting to the dynamic nature of the market and user needs.

Furthermore, only Limit, Market, and Stop-Limit orders are available, making entering and exiting positions more cumbersome than platforms like Binance. While most exchanges charge upward of 3%-4% for credit/debit card purchases, Luno’s 1.5% fee makes the platform ideal for buying crypto with a debit or credit card. Below, we’ve included a table comparing Luno to other popular crypto exchanges. While exchanges like Binance or Bybit let you select which fiat currency to deposit, Luno only enables you to use your local currencies. For example, if you’re based in the UK, Luno will only accept GBP deposits. Although this should be fine, it could be problematic if you frequently move around, as you’ll have to keep changing your Luno location by providing proof of address.

Because, unlike other exchanges that provide lots of options, Luno only provides its customers with these two cryptocurrencies. But what those exchanges lack is specialization, yes they do provide a variety, but customers struggle to cope with it and do not succeed in trades. One reason can be that customers get confused due to so many options or that they do not receive focused training and help.

Enter the correct reference number in the payment reference field (if applicable). Custodial wallets are not as secure as non-custodial wallets but they are popular because they are more convenient to use and they don’t require as much responsibility. Luno makes the security of its exchange platform a high priority. As per usual with a phishing attack, the scammers forged the sender’s address, making the message look plausible.

The Luno wallet and payment app make it easier than ever to send, receive and spend your crypto and fiat. Education is provided through the Luno Learning Portal and blog for the beginner bitcoin trader. Most of the cryptocurrency funds Luno manages are stored in cold wallets, crypto wallets that aren’t connected to the internet. Luno stores these cold wallets in physical bank vaults inside safe deposit boxes, which it calls “deep-freeze” storage. Only specific individuals can access these safety deposit boxes, and no one has access to more than one. Security is important for any crypto exchange, and this is an area where Luno excels.